Privacy Policy

Privacy Policy for Cooney's Bike Care

Effective Date: 12/04/2025

At Cooney's Bike Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, interact with our services, or make purchases. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identification Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit card details, PayPal information, or other payment method details.
Technical Information: IP address, browser type, operating system, device information, and browsing history (collected via cookies and tracking technologies).
Customer Service Data: Communication records (e.g., emails, support requests) and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders, including shipping and delivery.
To respond to customer inquiries and provide support.
To improve our website, services, and products.
To send promotional emails and newsletters (with your consent).
To process payments and prevent fraudulent transactions.
To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal information, including:

Using SSL encryption for transactions.
Storing payment information securely through third-party payment processors.
Regularly updating our security measures to address evolving risks.

Despite these precautions, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the security of your data during transmission.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following:

Service Providers: We may share data with third-party service providers (e.g., shipping companies, payment processors, marketing partners) who assist us in delivering our services.
Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and enable certain features, such as personalized content and targeted advertising.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your ability to use some features of our website.

6. Your Data Protection Rights

Depending on your location, you may have certain rights related to your personal data, including:

The right to access and request a copy of your personal information.
The right to correct or update any inaccuracies in your data.
The right to request the deletion of your personal information.
The right to object to or restrict processing of your data.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable law.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will post the revised policy on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Cooney's Bike Care

Email: surronireland@gmail.com

Phone: 0830210048